Shipping & Delivery
Shipping & Delivery
At PaddleVolt, we work hard to ensure your order arrives safely and as quickly as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
During periods of high demand, holidays, or promotional events, processing times may be slightly extended. We appreciate your patience and understanding.
Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
-
United States: 8–15 business days
-
Delivery times may vary depending on destination, carrier operations, weather conditions, and customs processing (if applicable).
Order Tracking
After your order ships, you will receive a confirmation email containing your tracking information.
Please allow 2–5 business days for tracking updates to appear in the carrier's system.
Shipping Delays
While we strive to meet all delivery estimates, occasional delays may occur due to:
-
High shipping volume
-
Severe weather conditions
-
Carrier service disruptions
-
Customs clearance procedures
-
Public holidays
PaddleVolt is not responsible for delays caused by shipping carriers or circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted, please contact us as soon as possible. Once an order has been shipped, we may be unable to modify the delivery address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team. We will work with the carrier to investigate and help resolve the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team. We are always happy to assist you and provide updates regarding your order.